Metcash (ASX: MTS) is Australia’s leading wholesale distribution and marketing company with sales of over $14 billion in FY17.
We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.
In Food, we proudly support a network of over 1,600 independently owned stores Australia-wide, including the well-known IGA and Foodland (IGA) brands. Our retailer partners mix the charm, knowledge and convenience of a local store, with the quality and competitive prices of a national one. The stores that we support sit at the heart of the local community, sourcing the best products from local producers and helping the local economy.
In Liquor, we are the largest supplier to independent liquor retailers and the second-largest broad range liquor wholesaler in Australia. Through our Independent Brands Australia (IBA) banner group, we support over 2,500 stores across leading independent retail brands such as Cellarbrations, The Bottle-O, IGA Liquor, Duncans, Thirsty Camel, Big Bargain and Porters.
In Hardware, we are the largest independent hardware group in Australia and a true leader when it comes to servicing the trade market. Under Independent Hardware Group (IHG), we support leading independent hardware brands Mitre 10 and Home Timber & Hardware along with Hardings, Thrifty-Link Hardware and True Value Hardware; we supply more than 1,200 stores nationwide.
We have a single purpose
- Successful Independents –
it is at the heart of everything we do!
For our retailers and their shoppers, we want to help them to be the ‘Best Store in Town’, which is loved by locals for its offering and service.
Every day, our retailers are delivering on what shoppers say they want – including great service, a broad range of products, an enjoyable shopping experience, knowing the families behind the stores, stocking local products and being part of the broader community.
We celebrate individuality and help our independent stores to differentiate themselves from their larger-scale competitors. We offer a distinctive and unique service and source local products from local communities. You’ll often notice that Independent Retailers stock brands that you can’t find anywhere else in Australia!
We want to be known as the Business Partner of Choice for our retailers by offering a portfolio of leading Independent Retail brands, and by being a world-class wholesaler for our suppliers.
The best store in town is supported by a wholesaler who is world-class and the most efficient we can be.
With our buying power as Australia’s largest network, we have the best commercial agreements that benefit Metcash, our suppliers, and our retailers’ to help all parties to thrive and grow.
Our logistics operations are world-class and we provide a true end-to-end solution.
We want our people to be known for being passionate about independents.
We have inspiring leaders who enable their teams through empowerment and collaboration.
We nurture and develop our people’s careers, we coach and mentor each other, we have an agile mindset, and we lead change.
We believe in ourselves and others and we accept responsibility.
We want to be Australia’s favourite place to work.
We want to ensure Australia has thriving communities – giving shoppers choice, by supporting local and aspiring business owners.
Since the 1920s Metcash has been championing local entrepreneurs. We help Independent Retailers thrive through enhancing their business and marketing skills.
Our Independent Retailers have a strong connection to their communities. We are passionate about our community matching programs, such as Community Chest where local IGAs donate valuable funds to support local community groups.
We learn from and share our successes and failures and we always look for a better way.
Our retailers are investing in their businesses and we have a pipeline of aspiring retailers who are committed to sustaining our network of stores and creating future growth opportunities.
In supporting our retailers we act with integrity and we do what we say we will do. We are open and honest with them in all our dealings. Our values are:
There is a very strong interdependency between Metcash as the wholesaler, our retailers and our suppliers.
We are not successful at the expense of each other – we work together in the pursuit of Successful Independents.
We proudly support Independent Retailers by giving them access to the best commercial agreements so that they can choose from a wide range of items at competitive prices. We also help Independent Retailers to thrive by enhancing their business and marketing skills.
For our suppliers we make it more efficient, whether they operate at a national or local level, to reach what would otherwise be a very diverse and disparate network of Independent Retailers.
