Account Administration

Every effort is made to ensure we make payments promptly for goods received and services rendered to us.

Suppliers should ensure all requirements on purchase orders, delivery notification and invoices are adhered to.

Documents and details to include with each delivery

Invoice must include:

  • Supplier number and name
  • Invoice number and date
  • Stock decription
  • Stock quantities delivered
  • Unit cost and invoice total value per item line
  • Invoice amount (total)

Additional details:

  • Purchase order (PO) number quoted clearly on all invoices submitted

Account Enquiries

Metcash Limited
Accounts Payable (Account Enquiries)
PO Box 6226
Silverwater Business Centre
Silverwater NSW 1811

Tel: 1300 369 155 (toll free)

To enable prompt resolution of any queries on an account, please include the following details, where relevant, in your correspondence:

  • Supplier Number
  • Purchase Order (PO) Number
  • Proof of delivery
  • Copy of invoice(s) / claims


Metcash Policies & Proceedures